Programme Director

Job description

ABOUT DECODED

We are Decoded, the pioneers of transformative technology education. We democratise cutting edge skills. We help transform traditional businesses into tech companies. We give our learners the skills and confidence to embrace the future of work.

Our products and methodologies have been shaped through our collaboration with some of the largest and most technologically progressive organisations in the world. We use the intelligent, ethical and creative application of technology to lay the foundations for a more productive and promising world – one with unlimited possibilities.


OVERVIEW

Decoded is looking for a Programme Director to join our Programme Management team. As a Programme Director you will lead a team of Programme Managers and oversee the onboarding, support and project management of our training programmes in partnership with our clients. You will also work with the Head of Programme Management to define best practice and lead the programme management team.


ACCOUNTABLITIES

As a Programme Director at Decoded, you’re accountable for:

  • Building on existing client relationships to impact opportunities for future business

  • Overseeing the smooth delivery of a range of training programmes

  • Line managing and developing a team of Programme Managers

  • Contributing to leading and developing the wider Programme Management team

  • Supporting and leading on programme improvement activities


SPECIFIC ROLE & RESPONSIBILITIES

As Programme Director you will:

  • Work with the Head of Programme Management to oversee the smooth running of the programme management function

  • Lead and line-manage a team of Programme Managers to deliver training programmes in line with our clients’ strategic objectives

  • Deliver presentations to a range of external stakeholders at all levels

  • Report on programme feedback, risk management, impact and programme health to ensure high satisfaction scores and delivery on time and within budget

  • Work collaboratively with colleagues across our Commercial, Product, Teaching and Operations functions to ensure seamless delivery

  • Own Programme Management business projects and co-lead on cross functional projects

  • Collaborate on improving and changing programme management processes

  • Develop a team of Programme Managers, whilst modelling best practice in behaviour, attitude and execution

  • Contribute to the recruitment, induction, training and development of junior team members


SKILLS AND BEHAVIOURS 

Your performance will be measured and driven by a mindset built on:

  • Building collaborative relationships with internal and external stakeholders
  • Solving problems elegantly and creatively: “find a way or make a way”
  • Organisational skills - proactivity, process improvements
  • Communication skills - written, verbal, 1:1, group
  • The ability to create a fun, inclusive and supportive team environment
  • A flexible, can do attitude and a willingness to learn
  • Striving for excellence in all areas
  • The ability to keep things in perspective
  • Exceptional attention to detail to deliver timely, quality results 

Requirements

WHAT DOES SUCCESS LOOK LIKE?

A successful candidate will be expected to achieve the following within 3-6 months:

  • Lead and develop their team whilst embodying our core values

  • Build and develop strategic, collaborative relationships with internal stakeholders and some of our key clients

  • Demonstrate an understanding of how our client and business strategies align

  • Be successfully delivering a number of programmes with their team in line with our clients’ digital strategy


WHO ARE YOU?

  • You have experience of project managing multiple programmes in a fast paced environment
  • You are able to lead conversations with external senior stakeholders and develop solutions
  • You have experience of line managing and developing a small team
  • You are commercially proficient, with the ability to spot commercial opportunities
  • You are an excellent communicator, with the ability to speak, write and present to a range of stakeholders
  • You are proficient at implementing and improving processes
  • You have an understanding of, and interest in tech and innovations
  • You are passionate about Decoded’s mission and creating a social impact


WHAT DOES SUCCESS LOOK LIKE?

A successful candidate will be expected to achieve the following in the first 3 to 6 months:

  • Ownership of the successful delivery of your allocated programmes

  • Working collaboratively with internal and external stakeholders to deliver a smooth programme to our learners

  • Successful onboarding of new programmes within 3 months of the launch date

  • Regular and consistent tracking and reporting of learner progress

  • Contributing to improving the documentation and delivery of our processes


TEAM REPORTING AND STRUCTURE


Report into the Head of Programme Management 

DAY TO DAY


You will be based in our London office. You will work from 9am to 6pm Monday-Friday. We are currently working remotely due to the Covid-19 pandemic. Remote and flexible working has always been part of our culture and will continue to be encouraged.

You will be in control and responsible for your time. You plan your working day around the best outcomes for success, identifying and prioritising projects against business needs.

LEARNING AND PROGRESSION

All team members gain full exposure to Decoded learning programmes. So when it comes to future-proofing your CV, you couldn’t be better placed. In just a few months at Decoded you’ll become fluent in digital technologies and innovation, and you’ll continue to refresh and refine this knowledge for the duration of your career here.
Beyond that, we run a dedicated learning calendar to hone craft skills in teaching, leadership, strategy and other relevant disciplines.
Quarterly performance reviews embedded within our culture of feedback will ensure you are recognised and rewarded for the value that you bring to Decoded.


APART FROM THE ABOVE, WORKING AT DECODED MEANS YOU'LL GET:

  • A competitive salary
  • 28 days’ holiday per year, inclusive of the 8 bank holidays. We also close for two full weeks at Christmas, at Decoded's discretion
  • Company pension and contributions
  • Private health care including dental, GP, hospital cover and a gym-discount to help you prioritise your wellbeing 
  • Travel insurance
  • The opportunity to join a high growth company 
  • A work environment that values creativity, personal growth and collaboration 
  • Continuous learning and development: you will be challenged with lots of responsibility and exciting projects in an environment that encourages learning
  • A huge array of social events including themed Christmas, get-togethers and a summer away day as well as monthly drinks and snacks 
  • Monthly team breakfast, fresh fruit every day, drinks and snacks
  • Flexible working and working from when you need to
  • Cutting edge software and kit, always