Data Mentor

Job description

Decoded is currently hiring for new joiners to begin in this role from August 2020.


We are Decoded, the pioneers of transformative technology education. We democratise cutting edge skills. We help transform traditional businesses into tech companies. We give our learners the skills and confidence to embrace the future of work.

Our products and methodologies have been shaped through our collaboration with some of the largest and most technologically progressive organisations in the world. We use the intelligent, ethical and creative application of technology to lay the foundations for a more productive and promising world – one with unlimited possibilities.


Decoded is looking for a Data Mentor to join our Mentorship Team. You will be responsible for supporting a group of learners through the Data Academy by providing first-class coaching, mentoring and teaching that meets their aspirations and objectives. 

Our Data Academy delivers a government-funded Level 4 Data Analyst apprenticeship qualification to our learners. Our accelerated technical skills development focuses on data science and machine learning as it applies to the commercial context of our learners' day to day work. Course content includes various supervised and unsupervised machine learning techniques including forecasting algorithms, database management techniques and big data.

You will facilitate 1-on-1 sessions with learners during which you will help them apply machine learning techniques to their day-to-day job, simplify complex data concepts, assist with potential programming issues, give feedback on projects, review their progress, and help them to plan the coming weeks. You will also support monthly in-person workshops to your learner groups throughout the course. 


As a Data Mentor at Decoded, you’re accountable for:

  • Successfully mentoring learners through the 18-month Data Academy Apprenticeship programme
  • Enabling and empowering learners so they can produce high-quality work, and develop as lifelong learners as well as employees
  • Evidencing the knowledge, skills and behaviour they acquire as part of our obligations as a government regulated entity through Ofsted and ESFA
  • Maintaining regular learner metrics to comply with Decoded’s administrative requirements to manage your caseload of learners



  • Support learners with effective time and stress management methodologies

  • Model and share best practice to adapting to learning a new discipline

  • Offer emotional support when responding to the challenges learners face during the programme

Learner engagement   

  • Hold one-to-one learning and development sessions with each learner of your cohort on a monthly basis

  • Respond to emails and messages within a timely manner

  • Troubleshooting with Programme Managers to improve learner engagement

  • Hold quarterly reviews with each learner and their line manager to track progress and development on the course


  • Take our theoretical course content and tailor it for each individual learner that you are supporting through individual learning and development sessions

  • Support your learner to complete all of Decoded’s training material and assessment tasks in a timely manner

  • Help learners with programming issues through calls, workshops and via email

  • Help learners to apply and develop their learning at work

  • Supporting the facilitation of Data Academy workshops once or twice a month as required, to offer technical support to learners as they learn new content

Learner Administration

  • Upholding the highest standards of compliance administration, specifically by requesting and marking evidence from learners on the knowledge, skills and behaviours they are acquiring throughout the programme

  • Keeping our LMS up to date through records of learner calls, submitted work and business-relevant work to provide visibility of engagement across the Decoded team

Project support

  • Providing timely, detailed and specific feedback on learner’s business-relevant projects at the end of each module as part of their ongoing assessment

  • Offering guidance and support to learners about their project work using Decoded’s mark scheme

End Point Assessment

  • Support learners to prepare a portfolio demonstrating the technical competencies

  • Offer guidance on revision for their exams and final interview



Your performance will be measured by and driven by:

  • Data analysis using Python or R
  • Striving for excellence in everything you do: you don’t accept mediocrity in yourself or the team around you
  • Building brilliant, collaborative and productive relationships with colleagues and partners alike
  • Solving problems elegantly and creatively: “find a way or make a way”
  • Taking accountability for your own success, and the success of others
  • Guiding first, directing later
  • Being non-judgemental
  • Excellent listening skills
  • Meeting learners where they are at, not where we expect them to be


Our Data Mentors are a community of data science education enthusiasts. Our learners love their blend of science and humanity, combining technical expertise and a passion for education.

Our mentors have backgrounds ranging from Theoretical Physics to Clinical Psychology to Zoology with experience ranging from secondary school teaching to PhD-level research to data engineering. They have developed models across machine learning techniques within academic and business settings, and whatever their background, they are all:

  • Obsessed with learning and teaching
  • High quality communicators, verbally and in writing
  • Excited by the frontiers of data science and machine learning
  • Problem solvers who work with Python or R
  • Empathetic
  • Highly organised and motivated
  • Passionate about transforming the skills of their learners


This role will be reporting into one of Decoded's Lead Mentors.


You will be based in our London office. You will work from 9am to 6pm either full time five days a week, or part time for a minimum of four days a week. You will travel to your learners' workplaces to deliver in person workshops monthly. 

You will be in control and responsible for your time. You plan your working day around the best outcomes for success, identifying and prioritising projects against business need.


All team members gain full exposure to Decoded learning programmes. So when it comes to future-proofing your CV, you couldn’t be better placed. In just a few months at Decoded you’ll become fluent in digital technologies and innovation, and you’ll continue to refresh and refine this knowledge for the duration of your career here.

Beyond that, we run a dedicated learning calendar to hone craft skills in teaching, leadership, strategy and other relevant disciplines.

Quarterly performance reviews embedded within our culture of feedback will ensure you are recognised and rewarded for the value that you bring to Decoded.

Apart from the above, working at Decoded means you’ll get:

  • 28 days’ holiday per year, inclusive of the 8 bank holidays. We also close for two full weeks at Christmas, at Decoded's discretion
  • Modern, flexible and fully serviced offices at Fora
  • Company pension contributions
  • Private health care including dental, GP and hospital cover and a gym-discount to help you prioritise your wellbeing
  • Travel insurance
  • A huge array of social events including themed Christmas get-togethers and a summer away day as well as monthly drinks and activities
  • Continuous learning and development through monthly training sessions focusing on data science and teaching, plus bespoke training, coaching and development to allow you to reach your potential. You will be challenged with lots of responsibility and exciting projects in an environment that encourages learning, creativity, personal growth and collaboration
  • Free monthly lunches, fresh fruit every day, drinks and snacks
  • Casual dress every day
  • Flexible working and working from home when you need to
  • Cutting edge software and kit, always
Interview process
  • Phone call: you will speak to our people team and be asked a series of questions in relation to your background and experience, and will be given an insight into Decoded and the Data Mentor role.
  • First interview: you will be invited to a Google Hangouts call to meet two people at a similar level to you. This is a competency-based interview, involving a teaching task and a mentor-call task along with questions about your skills.
  • Second interview: the final will be held in person at our office in Spitalfields by our Head of Mentorship. By the end of this process you will come away with informative insights on the role and life at Decoded.