Data Mentor

Job description

Decoded is currently hiring for new joiners to begin in this role from March 2021.


We are Decoded, the pioneers of transformative technology education. We democratise cutting edge skills. We help transform traditional businesses into tech companies. We give our learners the skills and confidence to embrace the future of work.

Our products and methodologies have been shaped through our collaboration with some of the largest and most technologically progressive organisations in the world. We use the intelligent, ethical and creative application of technology to lay the foundations for a more productive and promising world – one with unlimited possibilities.


Decoded is looking for a Data Mentor to join our Mentorship Team. You will be responsible for supporting a group of apprentices through the Data Academy Apprenticeship by providing first-class assessment, coaching, mentoring and teaching that meets their aspirations and objectives to develop the skills of a data analyst whilst they work.

Our Data Academy delivers a government-funded Level 4 Data Analyst apprenticeship qualification to our employers’ apprentices. Our accelerated skills development programme focuses on both technical data analytics skills and transferable communication skills as it applies to the commercial context of our apprentices' day to day work. Learner outcomes include implementing the data analytics lifecycle, managing stakeholder requests for analysis, producing reports and dashboards as well as implementing advanced algorithms in the data modelling phase.

As a Data Mentor, you will support a group of apprentices as they progress through the Level 4 Data Analyst programme through a variety of interactions. You will engage in monthly workshops covering all elements of the programme, each led by an expert in their module. You will then help apprentices to identify opportunities to apply data analysis techniques to their day-to-day job and reflect on their learning by facilitating regular 1-on-1 sessions. A core part of the role involves reviewing learner progress, engagement and projects, providing formative and summative assessment throughout the course, helping to ensure the success of the apprentices at every opportunity.


As a Data Mentor at Decoded, you’re accountable for:

  • Successfully mentoring and assessing apprentices through the 15-18 month (plus end point assessment) Level 4 Data Analyst Apprenticeship programme
  • Assessing the knowledge, skills and behaviours acquired against the Standard
  • Assessing apprentices’ naturally occurring work based evidence and supporting them in gathering appropriate evidence to meet the competencies of the apprenticeship standard
  • Enabling and empowering apprentices to achieve and develop as lifelong learners



  • Mentor and support apprentices to apply and develop in their roles

  • Mentor, teach and guide apprentices through calls, workshops and via email

  • Support apprentices with effective time and stress management methodologies

  • Model and share best practice to adapting to learning a new discipline

  • Coach apprentices through problem solving and overcoming barriers to learning

  • Offer pastoral and emotional support through safeguarding processes

  • Tailor course content and individual learning needs or styles where necessary in order to progress

  • Identify and support opportunities to apply the Standard to apprentices’ naturally occurring work

Apprentice engagement

  • Hold one-to-one calls with each apprentice of your cohort on a monthly basis

  • Promote the requirements of Ofsted’s Education Inspection Framework (EIF) on personal development to include British Values, Prevent and Safeguarding strategies

  • Respond to emails and messages from apprentices in a timely manner

  • Liaise with Programme Managers to quantify apprentice engagement

  • Hold quarterly reviews with each apprentice and their line manager to track progress and development on the course to help apprentices to reach their potential

  • Teach both technical data analysis skills and transferable skills such as communication and stakeholder management

  • Support your apprentice to complete all of Decoded’s training material and assessment tasks in a timely manner

  • Support the facilitation of Data Academy workshops once or twice a month as required, to offer technical support to apprentices as they learn new content

Apprenticeship Administration

  • Uphold the highest standards of compliance administration, specifically by requesting and assessing evidence from apprentices on the knowledge, skills and behaviours they are acquiring throughout the programme

  • Keep our student record system up to date through records of apprentice calls, submitted work and business-relevant work to provide visibility of engagement across the Decoded team

Project support

  • Providing timely, detailed and specific feedback on apprentice's business-relevant projects as part of their ongoing assessment

  • Offer guidance and support to apprentices about their project work using Decoded’s mark scheme

  • Assess apprentice’s projects against the Data Analyst Level 4 standard, enabling them to build a comprehensive portfolio of work for End Point Assessment

End Point Assessment

  • Support apprentices to prepare a portfolio demonstrating the technical competencies

  • Work with our Internal Quality Assurance team to ensure apprentices produce high quality portfolios of evidence

  • Offer guidance on revision for exams and other assessments

You will work in small, cross-functional teams to solve problems identified and prioritised by the business.

Decoded is growing rapidly and subject to regulatory changes. You will likely see improvements and updates to our ways of working within your first quarter.



    Your performance will be measured by and driven by:

    • Enabling apprentices to apply data analysis techniques to their professional environment
    • Identifying work activities that will allow apprentices to demonstrate the competencies required in the Standard
    • Delivering regular high-quality learning engagements with apprentices
    • Supporting learners with the transferable skills required to be an excellent data analyst
    • Striving for excellence in everything you do: you don’t accept mediocrity in yourself or the team around you
    • Building brilliant, collaborative and productive relationships with colleagues and partners alike
    • Solving problems elegantly and creatively: “find a way or make a way”
    • Taking accountability for your own success, and the success of others
    • Guiding first, directing later
    • Being non-judgemental
    • Excellent listening skills
    • Meeting apprentices where they are at, not where we expect them to be
    • Flexibility and adaptability in your working style


    Our Data Mentors are a community of data analytics enthusiasts. Our apprentices love their combination of technical knowledge and a passion for education.

    Our mentors have backgrounds ranging from Data Analysts working in industry, to secondary school teaching to PhD-level analytics. They have developed models across data analytics within academic and business settings, and whatever their background, they are all:

    • Obsessed with learning and teaching
    • Excellent communicators, verbally and in writing
    • Excited by the frontiers of data analytics
    • Familiar with the use of Python or R for data analysis
    • Empathetic with excellent people skills
    • Understanding of the commercial context and transferable skills required to manage stakeholders and deliver successful analytics projects
    • Highly organised and motivated
    • Passionate about transforming the skills of their apprentices


    This role will be reporting into one of Decoded's Lead Mentors.


    You will be based in our London office. You will work from 9am to 6pm either full time five days a week, or part time for a minimum of four days a week. You will travel to your learners' workplaces to deliver in person workshops monthly.

    You will be in control and responsible for your time. You plan your working day around the best outcomes for success, identifying and prioritising projects against business needs.


    All team members gain full exposure to Decoded learning programmes. So when it comes to future-proofing your CV, you couldn’t be better placed. You will benefit from regular internal learning sessions across the breadth of analytical techniques and transferable skills, including our stretch material on advanced analytical techniques.

    Beyond that, we run a dedicated learning calendar to hone craft skills in teaching, leadership, strategy and other relevant disciplines.

    Quarterly performance reviews embedded within our culture of feedback will ensure you are recognised and rewarded for the value that you bring to Decoded

    Apart from the above, working at Decoded means you’ll get:

    • 28 days’ holiday per year, inclusive of the 8 bank holidays. We also close for two full weeks at Christmas, at Decoded's discretion
    • Modern, flexible and fully serviced offices at Fora
    • Company pension contributions
    • Private health care including dental, GP and hospital cover and a gym-discount to help you prioritise your wellbeing
    • Travel insurance
    • A huge array of social events including themed Christmas get-togethers and a summer away day as well as monthly drinks and activities
    • Continuous learning and development through monthly training sessions focusing on data science and teaching, plus bespoke training, coaching and development to allow you to reach your potential. You will be challenged with lots of responsibility and exciting projects in an environment that encourages learning, creativity, personal growth and collaboration
    • Free monthly lunches, fresh fruit every day, drinks and snacks
    • Casual dress every day
    • Flexible working and working from home when you need to
    • Cutting edge software and kit, always

    Interview process
    • Phone call: you will speak to our people team and be asked a series of questions in relation to your background and experience, and will be given an insight into Decoded and the Data Mentor role.
    • Knowledge Assessment: you will complete a timed task of 40 minutes which is designed to assess your current knowledge of tools, techniques and concepts.
    • Interview: you will be invited to a Google Hangouts call involving a teaching task along with questions about your skills.